Shipping policy

Last Updated: June 1, 2025

Thank you for shopping with Creations of Sophistication! We take pride in delivering quality handmade crafts and freshly baked goods to our customers. Please review our shipping policy below.

Processing Time

  • Orders are typically processed within 2-3 business days (excluding weekends and holidays) after receiving payment.
  • Custom or made-to-order items may take additional time; please check the product description for details.
  • Baked goods are made fresh to order and shipped as soon as possible to ensure quality.

Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping: [2] to [3] business days
    • Expedited Shipping: [1] to [2] business days
  • Please note that delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Restrictions

  • We currently ship to addresses within the United States.
  • Due to the perishable nature of baked goods, we only ship these items via postal services and/or UPS to ensure freshness.
  • We do not ship to P.O. Boxes for baked goods due to delivery constraints.

Order Tracking & Confirmation

  • Once your order is shipped, you will receive a confirmation email with tracking details.
  • If you do not receive your tracking number within 2 days, please contact us at Hello@CreationsofSophistication.store

Damaged, Lost, or Stolen Packages

  • We are not responsible for lost, stolen, or damaged packages once they leave our facility.
  • If your package arrives damaged, please contact us within 1 days with photos, and we will work with you to find a solution.
  • If your package is lost in transit, we recommend reaching out to the carrier first. If unresolved, contact us for assistance.

Returns & Refunds

  • Due to the nature of our products, baked goods are non-refundable and non-returnable.
  • For crafts, we do not accept returns or refunds. However, if an item arrives damaged or defective, please contact us within 1 day with photos, your order number, and we will work with you to provide a replacement or exchange. Buyers are responsible for return shipping unless the item was damaged or incorrect.

Contact Us

If you have any questions regarding our shipping policy, feel free to reach out at Hello@CreationsofSophistication.store

Thank you for supporting our small business!